We’re Committed to Your Safety At Encore Tours and ACIS, the safety and well-being of each tour participant is our top priority. We are dedicated to ensuring every traveler enjoys a once-in-a-lifetime experience without compromising on safety. For the past three decades, our comprehensive safety and support infrastructure has been a cornerstone of our commitment to you. Our Safety Measures Include: Dedicated US Staff: Our US-based team is always connected, monitoring safety events worldwide to make proactive security decisions. Global Office Network: With offices in key cities like London, Paris, Madrid, and Rome, along with partner offices worldwide, we ensure localized support wherever you are. 24/7 Duty Officer System: Our round-the-clock Duty Officer system is available every day to address any emergencies promptly and professionally. Professionally-Trained Tour Managers: Our top-quality Tour Managers are with groups at every step, equipped with mobile phones to access our 24-hour support system for any needs that arise. Informed Group Leaders: Before departure, group leaders receive detailed safety information and emergency contact numbers to maintain group safety and guidelines throughout the trip. Comprehensive Overseas Health Insurance: All participants are enrolled in an international medical insurance plan, ensuring support for any medical needs abroad. Affiliation with AIFS: As divisions of the American Institute for Foreign Study (AIFS), Encore Tours and ACIS benefit from over 40 years of experience in organizing quality international educational experiences. Unmatched Financial Security: We carry $50 million in general liability insurance and a $1 million indemnity bond with the USTOA, providing peace of mind for all involved. Travel Security Waiver: Our comprehensive refund policy provides coverage in the event of a travel warning issued by the US State Department due to a terrorist attack. Learn More About Our Safety Policies For detailed information about our safety policies or to address any concerns, please don’t hesitate to contact us at encoretours@acis.com or call 877-460-3801. We’re here to ensure your travel experience is safe, enjoyable, and unforgettable. More Useful Links Encore’s Safety and Security Handbook U.S. Department of State U.S. Department of Transportation Transportation Security Administration Department of Homeland Security Travel Information ACIS’ Protection Plans
March 25, 2025 Encore Tours What to Expect on Tour: A Director’s Guide Whether you’re preparing for your first international performance tour or just want to know how Encore supports you from start to finish, you’re in the right place. Backstage Blog Planning Your Tour
March 24, 2025 Encore Tours The Legacy of Nina Simone Few artists have shaped music and social consciousness quite like Nina Simone. Backstage Blog
March 13, 2025 Encore Tours The Best Concert Venues in the Baltics For years, performance tours to Europe have focused on traditional hotspots like France, Italy, and Austria. Backstage Blog