Houston Choral Society at Carnegie, 2025

Our Tour Managers are repeatedly evaluated and praised as being the best in educational travel, and they are available to you 24 hours per day. The tour manager stays in the same hotel as the group, and coordinates hotel check-ins, restaurant reservations, and concert venue availability and rehearsal time. These representatives also deliver the educational portion of the tour with detailed historical commentary during travel.

All participants are covered at no extra cost by our Basic Protection Plan covering health insurance overseas and trip cancellation/interruption in case of illness. Participants also have the option to upgrade to our Ultimate or Ultimate Plus plans, which include the ability to cancel for any reason up to four days before departure and still receive a full refund. Additionally, all Encore participants travel with an automatic $15,000 health protection plan.

Encore Tours and our parent company, ACIS, carry a $50 million general liability insurance policy to protect our groups.  In addition, as an Active Member of the United States Tour Operators Association (USTOA), we post a $1 million indemnity bond as part of USTOA’s Travelers Assistance Program.

We are excited to offer the choice of group billing or direct billing and will gladly work with your preference. With group billing you will receive an invoice with each participant’s balance and payment due prior to the due date.  If you decide to enroll your group in direct billing Encore will mail invoices to each participant for all payments due. Accounts can also be accessed 24 hours a day on our website and payments can be made online with MasterCard and Visa for no additional cost. This is the suggested payment plan, however you can adjust it according to the group’s needs.

Automatic Payments Plan 

Encore offers an auto-pay option for all participants signed up for individual billing. Enrollment in the plan is free and funds are withdrawn from the participant’s checking account on a regular basis, with the last payment being processed 45 days prior to departure.

Enhance your professional development! Directors and participants have the opportunity to earn graduate-level credits through their tour experience and participation in our Prelude events. These educational opportunities not only enrich your tour but also contribute to your lifelong learning and professional growth.