Travel Protection

Encore Protection Plans

We’re continually enhancing our protection plans, and details may vary each travel year. For the most current information, we recommend visiting our Traveler Resource Center to find the latest version of our protection plans and other important travel documents.

Protection Coverage

At Encore, we consider the safety of participants to be our top priority. That’s why all travelers are automatically enrolled, at no extra charge, in our Basic Protection Plan. But for additional peace of mind, we recommend upgrading to one of our paid plans, like more than half of our travelers do each year. Our two Ultimate plans provide increased on-tour coverage plus the ability to cancel for any reason and receive a full refund.

Cancellation Coverage

Encore travelers will have new protection plan options designed to offer you enhanced refunds should your travel plans change. By popular demand, these new plans include a choice that allows you to cancel for any reason and receive a full refund!

Our Ultimate-Plus Protection Plan gives you complete flexibility. Up to 4 days before departure, you can cancel for any reason and receive a full refund in cash.

Our Ultimate Protection Plan protects you by removing all penalties for cancellations. Again, you can cancel for any reason up to 4 days before departure and we’ll issue you a full refund, with a portion of your refund coming in the form of a travel voucher that’s valid for two years and fully transferable. Please note, this plan is not available on USA and Canada tours.

Our Basic Protection Plan covers all our participants automatically. Cancellations of any kind will be eligible for our standard refund policies.

Cancel Your Tour

Protection Plan	Cancel for any reason up to 4 days prior to departure	Cancel for Covered Medical or Job-Loss Reasons
Ultimate-Plus Protection Plan	Full Cash Refund*	Full Cash Refund*
Ultimate Protection Plan	Full Refund (mix of cash and travel voucher)*	Full Cash Refund*
Basic Protection Plan	Standard Cancellation Policy	Standard Cancellation Policy

_{*Less the cost of the protection plan itself}

On-Tour Coverage

All levels of protection provide health coverage, program interruption, and travel delay protection while on tour. Our upgraded policies, provide enhanced coverage as well as baggage delay.

Travel Vouchers

Travel vouchers give you a chance to springboard toward future travel with Encore, ACIS, or our parent company AIFS. The voucher can be used on any Encore or ACIS program outside of the USA and Canada. Vouchers can also be used on college-level programs, namely AIFS’ College Study Abroad and Global Experience’s International internship programs. Study abroad programs are offered in 22 countries, with short-term, semester and academic year options. Internships are available in 13 different locations and cover career fields ranging from business to non-profit to technical fields. Vouchers are fully transferable, meaning you can sell them to a friend who is interested in any of these programs too. Each new traveler can only use one voucher to pay for part of their trip and vouchers need to be redeemed for travel within two years.

Have Questions?

Participants can contact our Traveler Support team by emailing accounts@encoretours.com or by leveraging our live chat. For Group Leaders, like everything else, your program consultant is your best resource to answer any questions, but you may also use chat.